Question: MS 3 0 5 3 Problem Set # 6 Due Date: March 2 5 , 2 0 2 4 # 1 The technical support department

MS 3053 Problem Set #6
Due Date: March 25,2024
#1
The technical support department of a large corporation is developing the shift schedule for the
overnight period on weekdays, which lasts from 1:00 a.m. to 9:00 a.m. The table below indicates
the number of technicians who must be on call during each hour, based on the average number of
support requests.
Time Technicians Needed
1:00 a.m.2:00 a.m.3
2:00 a.m.3:00 a.m.4
3:00 a.m.4:00 a.m.6
4:00 a.m.5:00 a.m.8
5:00 a.m.6:00 a.m.7
6:00 a.m.7:00 a.m.9
7:00 a.m.8:00 a.m.6
8:00 a.m.9:00 a.m.5
Support personnel are classified into two groups, lead technicians and assistant technicians. During
the overnight period, each lead technician starts on the hour and is on call for 3 hours, takes a
mandatory break of 1 hour, and then is on call another 2 hours. Each assistant technician starts
on the hour and is on call for a continuous 4 hours. Corporate policy mandates that technicians
must work their complete designated shifts, that no technician is allowed to work an extra shift,
and that at least one lead technician must be on site at all times.
The number of technicians is measured using a metric known as labor units, which factors in
salaries, benefits, and other costs. Each lead technician counts as 1.6 labor units, while each
assistant technician counts as 1.1 labor units.
Let Li and Ai be the number of lead technicians and assistant technicians, respectively, who start
at hour i, i =1,2,.... Formulate an integer programming model to develop a schedule that will
satisfy the corporations staffing requirements while minimizing the total number of labor units.
Include only those decision variables that are necessary, taking into account the latest time at which
each type of technician may start. You do not need to solve the LP.
MS 3053(Panda) Problem Set #6(Spring 2024)1
#2
A construction company must transport materials from its storage facility to a job site. The table
below provides information on the travel times, in minutes, between locations. The storage facility
is indicated as node 1 and the job site is indicated as node 7; the transshipment nodes represent
road intersections. Note that some connections are unidirectional and some are bidirectional; in
the table, the row number represents the from node and the column number represents the to
node. Connections that do not exist are indicated by a dashed line. For example, the travel time
from node 1 to node 2 is 13 minutes, but travel from node 2 to node 1 is infeasible.
1234567
1131716
281026
3787
48119
5811414
67416
7
Let
Xij =
(
1, the route from i to j is used
0, otherwise ,
i, j =1,2,...,7. We wish to develop a linear programming model to determine the route from the
storage facility to the job site that minimizes the total travel time.
(a) For the LP for the shortest route problem, write the supply (node 1) constraint.
(b) For the LP for the shortest route problem, write the balance constraint for node 4.
(c) For the LP for the shortest route problem, write the demand (node 7) constraint.
You do not need to draw the network diagram, provide the complete LP formulation, or solve the
LP.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!