Question: Using the Mud Bay Good Jobs Journey case study. Identify at least 2 strengths and at least 2 opportunities for improvement ( OFIs )
Using the Mud Bay Good Jobs Journey case study.
Identify at least strengths and at least opportunities for improvement OFIs for each of the criteria categories below:
Leadership
Strategy
Customers
Measurement, Analysis, and Knowledge Management
Workforce
Operations
Results
Explain how you would score the Mud Bay Good Jobs Journey in each category of the Baldrige Criteria for Performance Excellence and why you chose the score you assigned to each category.
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