Multiple Choice

1) Is conflict within teams a bad thing?

a) Yes, because it is always disruptive and hinders progress towards team goals.

b) No, because it always introduces new ideas and possibilities for the team.

c) Sometimes, because conflict can be either functional or dysfunctional in nature.

d) Almost always, because it's better to keep disagreements to yourself in any team setting to preserve harmony.

2) Moving from the first to final stage, which of the following indicates the correct order of group development?

a) Storming-Forming-Norming-Adjourning-Performing

b) Performing-Innovating-Exploring-Exiting-Adjourning

c) Cooking-Eating-Socializing-Sleeping-Repeating

d) Forming-Storming-Norming-Performing-Adjourning

3) Which best describes an autocratic leadership style?

a) a benevolent, friendly leadership approach to management that encourages collaboration

b) a leadership style that dictates work methods, employs unilateral decisions and limits employee participation

c) a leadership style that involves talking about group goals over food and musical celebration

d) a leadership style that involves a fully democratic decision-making

4) What's the major difference between creativity and innovation in business?

a) Creativity requires actively creating a product and bringing it to market; innovation is the process of coming up with good ideas

b) The terms refer to opposite things. Creativity means creating something, while innovation means break it.

c) Creativity involves combining insights in unique ways, or making unusual associations between ideas; innovation is the process of turning those ideas into marketable assets or new work methods

d) There's no difference and the two are considered exactly the same