Question: Multiple Choice 5 points Why is customer feedback important in quality management? It provides insight into areas for improvement. It replaces the need for internal
Multiple Choice points
Why is customer feedback important in quality management?
It provides insight into areas for improvement.
It replaces the need for internal audits.
It is only useful for sales teams.
It helps reduce marketing costs.
Multiple Choice points
What best describes "employee empowerment?"
Employees are granted complete control.
A reduction in management oversight.
Employees are allowed to make decisions within their roles. Elimination of Job descriptions.
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