multiple choice question

1. All the following describes EFFICIENCY, except: *

a) An automobile manufacturer increased the total number of cars produced while keeping the production costs the same.

b) An automobile manufacturer increased the amount of time needed to manufacture the same number of cars.

c) An automobile manufacturer produced the same number of cars with fewer workers.

d) An automobile manufacturer produced the same number of cars with a smaller number of defects.

2. The Health Minister has called together her team to review statistical data and information about Covid-19 breakout cases after mass vaccination was given to those above 18 years of age. The minister is engaging in ________. *

a) perfect rationality

b) bounded rationality

c) relationship management

d) evidence-based management

3. Keanu notices that his favourite soccer team has fired several team managers in recent years due to poor team performance. The owner of the soccer team has a belief that the managers are directly responsible for the teams success or failure. This belief reflects a(n) ________ view of management. *

a) traditional

b) omnipotent

c) omniscient

d) symbolic

4. Natalie desires to understand the organizational culture of Magic Mahogany Company. The best way to do this is for her to examine ________. *

a) the formal rules of the company

b) the nature of products/services offered by the company

c) the shared values and practices of the company

d) a set of operational procedures for the company

5. Furniture manufacturer Asciatica plans to enter a new market in another country. The top management of Asciatica is carrying out a SWOT analysis. Which of the following represents a threat for Asciatica? *

a) Asciatica's profit margin in the previous year was its lowest on record and it will require long-term planning to improve margins.

b) Asciatica lacks the resources to enter the market on its own and has to find a partner in the new market.

c) Asciatica will have to plan its entry carefully as the laws in the country do not favor foreign businesses.

d) Asciatica needs to improve its service capabilities in the new country as this is an important source of revenue.

6. Sunshine Superstore, a large chain of supermarket, discovered it could not compete with the world's largest retailer. As a result, Sunshine Superstore has decided to reposition itself as a more upscale discount department store to be able to capture a different set of customers. This move by Sunshine represents a change in ________. *

a) organizational strategy

b) consumer preferences

c) technology

d) the economy

7. Kate were considering enhancing productivity by giving greater authority to her subordinates and by decentralizing the sales procedure. In this case, Kate would be considering ________ changes. *

a) structural

b) technological

c) people

d) strategy

8. Kamala is head of Human Resources in her organization, Red Rory Company. All decisions relating to human resources must be approved by Kamala and her signature is required on all related documents. Based on this information, we can conclude that Red Rory Company has a/an *

a) simple structure

b) organic structure

c) centralized structure

d) decentralized structure

9. The process of dividing work activities into separate job tasks is known as ________; while the process of grouping jobs together is known as ________. *

a) work specialization; centralization

b) work specialization; departmentalization

c) work differentiation; centralization

d) work differentiation; departmentalization

10. Britney is a head of marketing department who sees her role as someone who provides direction and resources for her subordinates. She then gets out of their way and lets them do their work however they think best. Britney uses the ________ style of leadership. *

a) autocratic

b) participative

c) facilitative

d) laissez-faire

11. Brandon is a production manager. He wants to prevent problems in his department before they occur. In order to achieve this goal, which one of the following should Brandon choose to practice? *

a) proactive control

b) preventive control

c) feedback control

d) feedforward control

12. Which one of the following represents a change in consumer preference? *

a) Most business communication involves email.

b) Electricity is produced by generating plants that burn coal.

c) Bold, bright colors in clothing and wall paint have largely replaced neutral.

d) Increasing number of employees in the USA quitting their jobs after the pandemic.

13. Windsor Leather sells items such as leather belt, wallets and jackets. It buys the items from leather factories in Pakistan. If Windsor were to purchase one of these factories, it would be engaging in ________ integration. *

a) forward vertical

b) backward vertical

c) horizontal

d) concentrated

14. The Faculty of Management (FOM) in MMU has decided to offer a new course, Diploma in Digital Marketing. Before doing that, FOM has decided to search for the best practices among other universities or colleges which is currently offering a similar course. In this case, FOM is conducting ____________ *

a) SWOT analysis

b) Benchmarking

c) Whistleblowing

d) Total Quality Management

15. Which one of the following organizational culture element is an example of a material artifact or symbol?

I. New staff will be invited to have a tea session with the CEO on the roof deck. II. The corporate uniform is worn by everyone, from the CEO to the office clerk. III. The company sponsors a local youth sports team. IV. The offices of upper management are carpeted; the offices of administrative personnel have tile floors.

Q15. *

a) I and III

b) II and IV

c) II only

d) IV only

16. Managers perform an external analysis so that they know about ________.

I. what the competition is doing II. their organization's core competencies III. change in labour supply IV. the firm's basic beliefs and ethical priorities

Q16. *

a) I and III

b) II and IV

c) I, II and III

d) IV only

17. Which of the following factors would require a more decentralized organizational structure?

I. environment is complex and uncertain. II. company is geographically dispersed. III. lower-level managers do not want to have a say in decisions. IV. organization is facing a crisis or the risk of company failure.

Q17. *

a) I and II

b) III and IV

c) I and III

d) II and IV

18. McGregor's Theory Y assumes that employees ________.

I. need to be closely controlled to work effectively II. prefer autocratic supervisors III. have little ambition IV. seek out and accept responsibility

Q18. *

a) I and III

b) II and IV

c) I, II and III

d) IV only

19. Which of the following is TRUE?

I. A job analysis states the minimum qualifications that a person must possess to successfully perform a given job. II. A job preview states the minimum qualifications that a person must possess to successfully perform a given job. III. A job specification is a written statement that explains the job content, environment, and conditions of employment. IV. A job description is a written statement that explains the job content, environment, and conditions of employment.

Q19. *

a) I and III

b) II and IV

c) I only

d) IV only

20. Which of the following is NOT a characteristic of a mechanistic organization?

I. cross-functional teams II. free flow of information III. wide spans of control IV. clear chain of command

Q20. *

a) I and III

b) II and IV

c) I, II and III

d) IV only