Question: Multiple Choice Question Identify a true statement about relationship surveys. Multiple choice question. They prove to be ineffective in comparing a company's performance with that

Multiple Choice Question
Identify a true statement about relationship surveys.
Multiple choice question.
They prove to be ineffective in comparing a company's performance with that of its competitors.
They are useful only when conducted along with lost customer research.
They require rigorous recording of numbers and types of complaints through multiple channels.
They are typically conducted annually to monitor and track service performance.

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