Multiple Choice Question

Juanita feels it is important for her taxi company to continually measure itself against its best competition. She keeps track of the number of rides per hour and

turnaround times for all her drivers and compares it to that of other high$-$performing taxi companies in the area. Juanita is using the process of

to

compare her company with others.

diversification

sustainability

benchmarking

manufacturing

Need help? Review these concept resources.

Read About the Concept

Rate your confidence to submit your answer.