Multiple Choice Questions

1. The term ____ refers to a business professional who uses analysis and design techniques to solve business problems using information technology.

a. database managerb. computer programmerc. systems analystd. business analyst

2. A(n) ____ includes hardware, software, inputs, outputs, data, people, and procedures.

a. systemb. information systemc. subsystemd. functional decomposition

3. An automation boundary is best described as the separation between the ____.

a. system and its environmentb. automated part of a system and the manual part of a systemc. manual part of a system and its environmentd. automated part of a system and its environment

4. A knowledge management system

a. indexes all the knowledge contained within an organization.b. supports the storage of and access to documents within an organization.c. is another term for a library system.

d. requires a very large amount of online storage space.

5. The two systems that are externally oriented, i.e. they focus on entities outside of the organization

a. collaboration support and knowledge management systemsb. manufacturing and supply chain management systemsc. accounting/financial and human resource management systemsd. customer relationship and supply chain management systems

6. Such things as how to do project planning, or how to do cost/benefit analysis, or how to conduct an interview is called _______.

a. techniquesb. strategiesc. methodologiesd. a knowledge base

7. Highly integrated systems that support company-wide operations and data, often combining aspects of many other systems is a(n) ____.

a. decision support/knowledge based system (DDS/KBS) b. management information system (MIS)c. communication support systemd. enterprise resource planning application

8. Which of the following is NOT one of the internal responsibilities of a project manager?

a. Develop the project schedule b. Develop specificationsc. Assign work to team membersd. Monitor project milestones

9. Which of the following best describes the reason why projects fail?

a. Technological problems b. System is too complex c. Wrong development methodologyd. Undefined project management practices