MULTIPLE CHOICE QUESTIONS

1. Why do some hotels and resorts refuse Groups?

a. The group alienated non-group guests staying at the hotel

b. Some groups do not work well together such as snowmobilers and skiers even though they are both winter sport enthusiasts.

c. Because they may want discounted rates when the hotel can demand full rates.

d. Groups often book well ahead and then do not show up.

e. a, b and c are all reasons hotels and resorts may refuse groups.

2-

1. When applied to convention meeting attrition means:

a. the same thing as the pick up rate.

b. is also known as the wash factor.

c. convention guests with guaranteed reservations that do not show.

d. attrition looks at the number of rooms that were not sold.

e. both b and d

3-

1. Which of the following statement(s) is/are true when referring to groups?

a. Groups spend more money per delegate than individual leisure guests.

b. Corporate groups spend more money than association groups.

c. Groups spend less money per delegate than individual leisure groups.

d. Both a and b are true

e. None of the above is true.

4-

1. A reservation where the arrival date is vague is called:

a. a VIP reservation

b. a riding reservation

c. a spread reservation

d. a preassigned reservation

e. none of the above