Multiple Choices:

4. After a technician has identified the problem and its impact, what is the next step to take? Answer Choice Group

a. Implement preventative metrics.

b. Establish an action plan to solve the problem.

c. Establish a theory of probable cause.

d. Implement the solution or prioritize if necessary.

5. A customer shares half of a rectangular apartment with another company and wants to set up a secure wireless network. The installed antenna limits the signal to half of your floor. After the analysis, the frequencies and channels of the nearby wireless signals were determined and the configuration changes were made successfully, what is the next step to take to configure the secure wireless network? Answer Choice Group a. Decrease the signal strength on the antenna. b. Change the wireless channel on the access point (AP). c. Change the location of the devices (AP) to hinder the signal. d. Configure encryption on WAPs and clients.

6. Joe, a home user, wants to confine his wireless signal to only the devices in his home. Which of the following options allows you to complete this task? Answer Choice Group a. Decrease the strength of the radio signal. b. MAC filtering c. WEP encryption d. Disable the SSID