Question: Multiple Questions Rania has just received an email from a key customer who is in town and wants to have dinner that evening. However, Rania

Multiple Questions

Rania has just received an email from a key customer who is in town and wants to have dinner that evening. However, Rania had made plans with her friends to see a new movie that night. This is an example of what kind of conflict?

1. intragroup conflict

2. interpersonal conflict

3. intrapersonal conflict

4. intergroup conflict

Tom and Marcela are about to step into a negotiation, and theyve each determined which of their needs theyre willing to talk about, and which needs are absolutely fixed. According to Fisher and Urys Getting to Yes, what is the term for this?

1. Integrated negotiation

2. Distributive negotiation

3. Competitive negotiation

4. Principled negotiation

What is the name of the stage of the negotiation process where you consider what your goals are and anticipate the goals and the request of the other party?

1. Clarification and justification

2. Bargaining

3. Preparation and planning

4. Definition of ground rules

If Lvia discloses to Vernica that the house in question is worth a lot of money, but does not disclose that the basement leaks, this is an example of ________.

1. false threats/promises

2. Misrepresentation

3. Deception and lying

4. Selective disclosure

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