Question: Multiple Select Question Select all that apply A customer who is dissatisfied with a restaurant's service delivery and finds it to be quite different from

Multiple Select Question
Select all that apply
A customer who is dissatisfied with a restaurant's service delivery and finds it to be quite different from what was promised in the advertising is very likely to do which of the following?
Multiple select question.
Communicate the negative experience via the Internet
Recommend the restaurant to others
Communicate the negative experience via word of mouth
Not return to the restaurant

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