Multiple Select Question Select all that apply according to Leadership: Enhancing the Lessons of Experience (10th edition). According to Kaplan and Norton, which of the following are the operating assumptions about industrial age organizations? (Check all that apply.) Multiple select question. They required all employees to contribute value by what they know and by the information they can provide. They prospered by offering low-cost but standardized services and products. They operated with integrated business processes that cut across traditional business functions. They developed competitive advantage through specialization of functional skills in areas like manufacturing and distribution. They worked with suppliers and customers via arm's-length transactions