My view is that $$one$-$size$-$does$-$not$-$fit$-$all.$$ While the overarching objectives of reaching the stated financial goals $($effectiveness$)$ through the efficient use of resources may be the same, the paths to these objectives are fundamentally different. Do you agree or disagree with my perspective? Services are focused on delivery of heterogeneous, intangible, customer experiences. Products are tangible$,$ and developed to satisfy the specific target customers$$ needs through their design and functionality. And there are situations where the products and services are inseparable $($e$.$g$.,$ a meal at the restaurant is a product while the ambience, wait and kitchen staff function is a service.

Which analytical tools would you use to map the operating processes flows in each of these three cases? Please succinctly explain your rationale.