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Itractive than the mall locations, $1$ his has them concerned about how to statt the new location: they offer everyone an opportunity to express interest and then select the best people, or should st pick the individuals they feel have the best skills for the new location, without allowing all be considered?

same time that Jessie and Ashton are thinking about opening another store, they've received ation that some employees at one of the stores are unhappy about how they are treated by their er and have been speaking with a union representative. This situation, along with the employee line, has them concerned about opening another store and what might happen if their staff become ized.

stions:

What is the difference between a progressive and positive discipline process? If Ashton were to create a positive discipline process, what other steps would need to be included in this process. How would this improve the process overall? How could the store manager use this process to improve the performance of the disciplined employee and be more successful?

How could Jessie and Ashton's decision to staff the new location be a potential risk for unionization? Should the employees decide to unionize, what are the do's and don'ts for the management team during the certification process?