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Task 4: Returning to work 4 (a) Worker X and Worker Z have both recently returned to work. What are the negative aspects of the return-to-work situation experienced by Worker X? (b) Vocational rehabilitation includes helping someone such as Worker X to return to work. Outline the benefits of vocational rehabilitation to Worker X. (c) Worker Z and the Customer Care and Complaints DM had a discussion regarding staying after their allocated hours. (i) Based on the scenario only, comment on the DM's reaction in relation to this situation. (ii) Suggest what Worker Z could have done to try to avoid this situation arising. (d) (i) What practical arrangements do Burst Homeware currently have in place for pregnant workers and nursing mothers? (ii) What other arrangements could be put in place by Burst Homeware for pregnant workers and nursing mothers? (iii) Suggest three reasons why Burst Homeware should have arrangements in place for pregnant women and nursing mothers. Note: You should support all your answers, where applicable, using relevant information from the scenario. Task 5: Manual handling during office move 5 In advance of the office move from level 3 to level 2, the CCM is preparing a manual handling risk assessment, and is aware of the TILE (task, individual, load, environment) approach to manual handling risk assessment. (a) Outline what the CCM should consider when assessing the manual handling risks associated with (i) tasks (ii) loads (iii) the environment during the office move. (b) Suggest a range of practical control measures that could be used to reduce all the manual handling risks during the office move. (c) The CCM wants to record the manual handling risk assessment they have carried out. What should be included in the documented manual handling risk assessment? Note: You should support all your answers, where applicable, using relevant information from the scenario and the relevant supporting documents