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QUESTION 10 In this exercise, please read the mini-case and answer the questions that follow Ray Wilson is Quality Manager of the Tiffin, Ohio, plant of North-West Electric, a montacturer of electrical components. Some North-West location have glomerned various forms broadbanding and dolayering in response to job-based pay structures. Ho heard about the experiences of 's sister plant in Kiton, North Caron, a recent quality conference. This made him consider hatten His stall is generally effective, but they do not always do well in the highly ambiguous environment of the plant because the defined responses do retinoparended off and many of them are reluctant to stop outside their roles. There are four levels of employees beheen him and his holy staff, Ray some fol overty inated from the happenings on the shop floor. Now Ray decide whether or not to try this approach with his own staff, and what specifically to do it he does make changes Forers At ALTINFO XXX -> 195 EXO006 wa