need help asap please.

This was all I was given for these homework questions. plz help if you can.

Consider the product-process matrix on text page 63 (Figure 45). Based on the figure which type of process is optimal for a high volume, high standardization commodity such as a sugar refinery to produce its product Select one O a Assembly Line Ob Job Shop Oc Continuous Od Batch e Project According to an "Operations Leader' vignette presented in the text, approximately how much per year does Ford Motor Company spend on research and development to accomplish its performance and leadership goals? Select one O a 54 billion (54,000,000,000) Ob $500 million ($500,000,000) O c $250 thousand ($250,000) od $15 billion (515,000,000.000) o $1 trillion (51.000.000.000.000) Frei (2006) identified five (5) types of customer-introduced service process variability Uncertainty in the ability of customers to participate in a service most accurately defines which one (1) of the five types of customer introduced variability? Select one O a Subjective preference variability O b. Arrival vanability Oc Capability vanability Od Effort variability O e Request variability The sum of the customer's ratings of the relative importance of the customer attributes must total 100 poulite Select one True O False Operations managers must be concerned with the amount of customer contact because higher levels of customer contact can introduce uncertainty and therefore variability into a process, which may make capacity planning more difficult and can result in waiting lines Select one O True O False Generally, the manufacture of one pair of pantyhose ontals four operations, which must be performed in sequence knitting, sewing, dyeing, and packaging Which product flow most accurately describes the aforementioned manufacture process for one pair of panty hose Select one O a Project Ob Continuous O c. Assembly line Od Job shop O Batch Continuous and assembly-line processes have throughput ratios of 10 percent to 20 percent. Select one True O False