NEED HELP PLEASE

NEED HELP PLEASE:

Project SOW ( Statement of Work)

Overview

For the term project you will consider you are employed by an IT support organization that is considering implementing a simple law practice management software for ABC Law Offices of Marietta.During this term you will be working through the Build vs. Buy decision by gathering requirements, researching vendors...etc. Ultimately your organization will decide to purchase a COTS (commercial off the shelf) system. The project phases for the term project will start with the initiation of the project through to the Go Live/implementation/support phase. For assignments, you will be creating many of the various documents needed for the project. Many of the assignments will include templates for your to utilize.

Base Assumptions

Below are the base assumptions for the term project. For many of the assignments you will be asked for additional requirements, scheduling dates, personnel necessary...etc. It will be your job to determine what your needs for the project will be. The objective of the term project is to have you follow through the phases and steps of the term project to gain a clear understanding of the various roles that are necessary with in a COTS project. Your Organizations current system and some basic requirementsThe firm currently uses paper files, manual billing and time tracking using Windows with an Access database. They would like to update to use a modern law practice management software solution to reduce manual overhead for their growing practice. The solution will be used by an admin assistant, a paralegal and Ms Civil, the attorney.The new system does not have to run on Windows or Access.

The new acquired law practice management software must track prospective, current, non-current customers and opposing parties. The customer information should include name, customer primary contact, status (prospective, current, previous), customer address (street, city, state, zip, country), phone numbers, email address, case name, billable hours,billing information. The new system must also track billable hours for each customer and provide billing invoices. It should provide case management for repeat customers

Requirements Document

1- Product Functions

What does your product do? What activities can users perform while using it? List the main functions that you will build into your product here.

2- User characteristics

Who do you expect to use your finished product, and why? What is their technical background, their training or education, their motivation to use it? What obstacles might they encounter, and what you will build into your product here,

3- Assumptions & Dependencies

In this section, list any assumption you made about your project (for example, did you assume that the finished product would need to be delivered over the internet?) If your project depends on any particular technical infrastructure, or requires administrators or others with specific skills, note that here.