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1. How do BI solutions help improve operational performance? a. The help reduce inefficiencies that arise from managers spending excessive time acquiring information and not enough time understanding and interpreting the information. b. They help reduce inefficiencies that arise from managers spending excessive time reading their e-mail each day, talking on the phone, and taking long lunches. c. They help managers assign more people to work on customer-oriented processes. d. They facilitate new insights through the discovery of unknown patterns, correlations, and trends. e. None of the above 2. How does structured information differ from unstructured information? a. Structured information is never machine-readable. b. Unstructured information is designed by humans for machines. c. Structured information is information that has been mechanized by the organization. d. Structured information is designed by humans for humans and is easy to create and consume. e. None of the above 1. How do BI solutions help improve operational performance? a. The help reduce inefficiencies that arise from managers spending excessive time acquiring information and not enough time understanding and interpreting the information. b. They help reduce inefficiencies that arise from managers spending excessive time reading their e-mail each day, talking on the phone, and taking long lunches. c. They help managers assign more people to work on customer-oriented processes. d. They facilitate new insights through the discovery of unknown patterns, correlations, and trends. e. None of the above 2. How does structured information differ from unstructured information? a. Structured information is never machine-readable. b. Unstructured information is designed by humans for machines. c. Structured information is information that has been mechanized by the organization. d. Structured information is designed by humans for humans and is easy to create and consume. e. None of the above