need some help asap, thanks! :)

Which describes a documented quality management system addressing 20 areas, designed to ensure that operations will "Say what they do, and do what they say? Deming's 14 points Malcolm Baldige Award ISO 9000 Zero Defects Conformance to target with a continual reduction in variability The Swanky Hotel usually has 4 employees in the kitchen, taking 16 minutes each to prepare each meal. Tonight, one of the cooks called in sick and the Kitchen is operating with only 3 cooks. What is the capacity for the operation with only 3 cooks. 1 15/hour unchanged 12/hour 10.75/hour 11.25/hour 13.25 A control (run) chart measuring the weight of a produced part shows the Specification Limits INSIDE the Control Limits, settling about 2 standard deviations from the mean. Which of the following statements is most likely true? There is no reason to be concerned The system is capable of producing 100% on-grade, but is underperforming for some reason Steps should be taken to identify the root cause The specification limits are most likely inaccurate and should be moved to THREE standard deviations from the mean. The process is not capable of 100% on-grade products. We should expect to produce defective off-gradel products about 5% of the time. The process is not capable of 100% on-grade products. We should expect to produce detective off-grade products about 32% of the time