Need some help with this assignment that is due today please

QUESTION 1 Instead of complaining about problems, how should the administrative medical assistant deal with problems? 4 points QUESTION 2 Describe why an effective health care worker should be skilled at understanding human behavior. 4 points QUESTION 3 What type of lifestyle is the patient encouraged to develop through the holistic approach to health care? Path: p Words:0 4 points QUESTION 4 Is it necessary for the administrative medical assistant to be familiar with the abbreviations of medical positions? Why or why not? Path: p Words:0 4 points QUESTION 5 Why was a Patient's Bill of Rights developed by the House of Delegates of the American Hospital Association? Path: p Words:0 4 points QUESTION 6 List the five components of Maslow's hierarchy of needs in order of importance. Path: p Words:0 4 points QUESTION 7 List five different types of defense mechanisms. Path: p Words:0 4 points QUESTION 8 Briefly describe two differences between good communicators and poor communicators. Path: p Words:0 4 points QUESTION 9 List three methods of providing feedback, either by oral or nonverbal response. Path: p Words:0 4 points QUESTION 10 List five items that might be included on a patient instruction form. Path: p Words:0 4 points QUESTION 11 List ten items that may be included in a patient registration form. Path: p Words:0 4 points QUESTION 12 Mr. Anthony Charles (patient) has arrived in the office. It is 9:00 a.m. How would you greet him? Path: p Words:0 4 points QUESTION 13 How should you end a telephone call? Path: p Words:0 4 points QUESTION 14 Explain five things the assistant should do when receiving a complaint from an angry caller. Path: p Words:0 4 points QUESTION 15 Describe how to determine if a scheduling system is satisfying patient needs and is flexible enough for the practice. 4 points QUESTION 16 Is it advisable to schedule a patient appointment more than one month in advance? Why or why not? Path: p Words:0 4 points QUESTION 17 Describe the difference between a new patient and an established patient. Path: p Words:0 4 points QUESTION 18 Describe the first three steps the medical assistant should take if a record cannot be found. Path: p Words:0 4 points QUESTION 19 List three advantages of microfilming data. 4 points QUESTION 20 List the indexing units of the following: Jefferson Community Health Center. Path: p Words:0 4 points QUESTION 21 For insurance purposes, what should an abstract of a patient's chart include? Path: p Words:0 4 points QUESTION 22 Describe the difference between subjective and objective information. Path: p Words:0 4 points QUESTION 23 What is the difference between a Schedule I drug and a Schedule V drug? Path: p Words:0 4 points QUESTION 24 List the six sections of the Physicians' Desk Reference 4 points QUESTION 25 Why are some prescription abbreviations prohibited by JCAHO? 4 points Click Save and Submit to save and submit. Click Save All Answers to save all answers