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14. The strategy for managing the interfaces within sub-systems include a. Establishing standards b. Creating buffered resources c. Creating intermediary sub-systems to facilitate communications d. All of the above. 15. The University of Southern Caledonia is repeating the same sets of courses in its business curriculum since 1900, the year it was established. There is hardly any survey carried out to find the requirements of the businesses in the marketplace. The enrollments are very poor and the University survives on endowments. Which of the following systems components is missing in USC? a. Boundary b. Feedback c. Objective or goals d. None of the above 16. Which of the following are indicators of inefficiencies in a PFD? a. Multiple arrows between two processes b. PFDs that has swim lanes without any decision diamond in them C. Processes that constitute long chains or loops d. All of the above 17. To gain an understanding of a problem identified during a systems study a person should investigate: a. Current standards b. Internal procedures C. Input resources d. All of the above