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Develop a process map of problem solving starting from identifying problems until evaluating proposed solutions with appropriate basic seven Quality Control tools and new seven Quality Control tools in each step. 2 AKZ company has quality issues in their production line. The quality control department has identified the actual causes of the problems as presented in Table Qi. Table Q1:Actual Causes of Quality Problem NO CAUSES QUANTITY 1 Workmiss amongst employees 45 Machine breakdown 35 3 SOP problem 5 4 Workplace unorganised 3 5 Improper schedule for 5S 3 6 Workplace problem 3 7 Plastic part bending 2 8 Panel fail Lack of co-operation 1 10 Lack of awareness 1 9 (1) Draw Ishikawa diagram based on man, machine, method, material and environment (4M1E) from Table Q1. Explain the applicability of 80/20 rule for this problem based on the result in question Q1. (11) Propose TWO (2) solutions for improvement based on main cause as stated in Table Q1 using Tree Diagram