needing help

Paragraph cony 11B. Case: Conflict with a Millennial Sara is a twenty-six year employee who has been with the organization for six months. Sara is very intelligent and customers think she is great. Sara did an exceptional job for the first four months on the job. Lately, Sara has started complaining to her co-workers. She is very critical of her supervisor and management in general. Sara has been late to work a few times during the last month and her record keeping has been incomplete. Sara also frequently hides and uses her cell phone excessively for personal calls and texting. Sara's supervisor and a Human Resources (HR) representative had a recent meeting with Sara to discuss these issues and communicate how important it was for her to improve in her attendance and attitude. The supervisor, following HR policy, documented the meeting as an oral reprimand Sara responded, "I know I have been disorganized lately. There is a lot going on between me and my boyfriend, and I've let it get to me. I've finally made the decision to break up with him. I promise I'll do better The supervisor felt good about the meeting. However, Sara went back to her work station and complained, "I've just been reprimanded, and I'm not doing another *%@ thing today. Two co-workers, who do not get along with Sara, heard Sara's statement and reported Sara's comments to her supervisor. The co-workers said, "Please don't let Sara know that we reported this." Assume that you are Sara's supervisor and consider the following options for dealing with Sara. P All Ch 13-14 Led (1) - Word El Cam Layout References Mailings Review View Help ' - A2-A- cer Normal No Space Heading Heading 2 Find Replace Select- Tele Dict Paragraph VO A. Sara was probably frustrated. I did not personally hear Sara's response. I would continue to monitor the situation closely but would take no further action at this time. B. I would call Sara to my office. Without identifying the co-workers, I would report to Sara what I had heard. I would ask Sara to explain herself. I would listen and reinforce with Sara that I expect her to improve her attendance, to quit complaining about management to others, and to significantly reduce her cell phone use. C. She is too distractive. I would recommend to Human Resources that are be terminated There is documentation of our oral warning and consider her recent explosion a case of Insubordination. I'm confident that the co-workers are telling the truth D. Sara is still immature and has been going through some personal struggles, I believe that she In the type of person who can be helped Sara has excellent technical s. I would be patient and continue mentoring Sarato help her reach her potential peofessional e All Ch 13-14 Led()) - Word El Came Layout Shaw References Madings Review View Help A A A SEVES et et I Normal No Spa Heading Heading? Title hind place V Sem Worksheet 11B: Conflict with a Millennial 3 1 2. Two advantages based on book information A B D !! e