Net Stats: Should They Expect to Fail?

For years, broad surveys have reported surprisingly high rates of ERP project failures. In a survey exploring the nature of these failures, Panorama Consulting Solutions, an ERP systems integrator, found that in 2015, 57 percent of ERP projects experienced cost overruns and schedule overruns. Even worse, 46 percent of the survey respondents reported receiving less than half of the expected benefits from their ERP implementation; 10 percent did not realize any measurable benefits. Clearly, ERP implementations are prone to difficulties and delays, but the reasons behind the problems are difficult to pinpoint.

ERP Case study Questions

• 7-34. Search the web to identify a story about a recent ERP implementation failure. 7-35. Interpret the article you located. What caused the project to fail? What could have been done differently?
• 7-36.Describe how the Panorama survey might look in 5 years and 10 years. Will success rates improve? Get worse? Why?
• 7-37. Using your presentation software of choice, create two or three slides that summarize the findings you consider most important.