Question: New CEO Jim Jones has a problem. He has recently inherited a leadership team that displays dysfunctional behaviors. Infighting is rampant leading to to a
New CEO Jim Jones has a problem. He has recently inherited a leadership team that displays dysfunctional behaviors. Infighting is rampant leading to to a lack of information sharing and cooperation. At most team meetings, most members do not participate in the discussion. They sit quietly and wait to give their update. Recently two senior leaders quit abruptly, leaving others to speculate about why. Jim has spoken with the team as a group and individually about the issues. He has pushed a culture of openness, honesty, and trust. He has encouraged members to speak their minds, but still the team behaviors do not seem to change. Frustrated, Jim has looked into internal resources of Organizational Development. The asked the consultant, "Should I fire everyone and start fresh?" What role does lack of trust play in this situation? If you were the consultant, how would you respond and what suggestions would you offer?
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