nI acceptance sampling, when hte random sample passes the buyer's incoming test (low number of defects found), the next action taken is: a) to place the lot on hold and wait for additional lots from this seller to be tested to assure consistent good quality. b) to do additional testing ot reduce the risk of accepting a bad quality lot. c) to 100% inspect the lot because some defects were found. d) to accept the entire lot of incoming materials. 20. Regarding control charts, a type II error refers to concluding that the process is: a) out of control when it is in control. b) capable when it is not capable. c) incapable when ti is capable. d) in control when ti is not in control. 21. A firm's internal program ni employee involvement includes which of the folowing considerations? a) Product availability b) Psychological impressions c) Defining who is the customer d) Supplier management 2. A fastener manufacturer is interested ni monitoring the variability in the diameter of the bolts ti produces. An appropriate control chart would be: a) a c-chart. b) a c-chart. c) a p-chart. d) an R-chart. 23. Which one of the following statements about break-even