Ninja Kids has advised they will not pay for the 30 ladders they purchased in March...

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Ninja Kids has advised they will not pay for the 30 ladders they purchased in March as they were faulty and will be sending them back for a full credit. When management contacted Ninja Kids, they were told that all the rungs on the ladders would require reinforcing to be safely used. Ninja Kids said they could attend to those repairs and would keep the ladders if they could negotiate a discount. The amount Ninja Kids is willing to pay is $11 each (GST-inclusive). Management wants your advice on whether to accept this. Ninja Kids has advised they will not pay for the 30 ladders they purchased in March as they were faulty and will be sending them back for a full credit. When management contacted Ninja Kids, they were told that all the rungs on the ladders would require reinforcing to be safely used. Ninja Kids said they could attend to those repairs and would keep the ladders if they could negotiate a discount. The amount Ninja Kids is willing to pay is $11 each (GST-inclusive). Management wants your advice on whether to accept this.

Answer rating: 100% (QA)

To make an informed decision on whether to accept Ninja Kids offer of 11 each for the faulty ladders management should consider several factors Cost o... View the full answer