Question: nited Parcel Service ( UPS ) is implementing the integrated cost leadership / differentiation business - level strategy. How does UPS help to create high

nited Parcel Service (UPS) is implementing the integrated cost leadership/differentiation business-level strategy. How does UPS help to create high returns for shareholders?
putting the needs of employees first to eliminate inertia
decreasing quality to that equal to competitors
maintaining a customer first strategy
with its Innovation Driven policy

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