Question: nment ( Krajewski et al . ) Question 1 5 , 1 2 a . 5 - 3 Which of the following is not identified
nment Krajewski et al
Question a
Which of the following is not identified in the text as a competitive advantage of a mass customization strategy?
A management of customer relationships
B an increase in perceived value of services or products
C improvement of the quality of parts produced
D elimination of finished goods inventory
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