No additional information is available. Only a framework for customisation is needed to answer the question. This is for an online job application for the position of 'Product Operations Manager, Telecoms' at Monzo Bank. I need a framework from Chegg to answer the question ''Describe when youve successfully implemented an Operations product or strategy: - How did you approach this? - What did you need to prioritise? - Who needed to be involved? - What barriers did you face, and how did you overcome them?'' Please note Chegg already has my career highlights in Telecommunications. If more information is need then be specific. About the job: Were creating a small team to plan, and build out Operations for new mobile telephony services wed like to launch. Were looking to hire someone with deep industry expertise who can help us build market leading customer operations for telecoms. Product Ops at Monzo sits at the intersection of product, tech and operations. Product Ops managers are responsible for ensuring that the products we build can be serviced sustainably and to the high quality that Monzo customers expect. Product Ops is a relatively new team at Monzo, so while your day to day will be spent with the mobile/telecoms team, you will also be partly responsible for shaping the future of product operations at Monzo, and how it can become a key part of our delivery functions. Your Day To Day Operational Expertise: Act as the operational knowledge hub for mobile, assisting Product teams in creating efficient, integrated experiences for our customers. Relationship Management: Oversee the effectiveness and monitor our third party providers, including networks and tech partners Compliance and regulatory insight: act as a source of knowledge on Ofcom regulations within the product team Best Practices: Champion best practices within the team for all internal operations, both supplier-facing and customer-facing. Product Development: Share customer feedback, pain points and ideas with the Product Team, and help them shape our product and what we build next. Customer Service Collaboration: Work closely with our customer service team to ensure we communicate efficiently, compliantly, and empathetically with our customers. Operational Delivery: Ensure accurate, efficient, compliant, and delightful delivery of key operational elements of the customer journey. Wed love to hear from you if you... Have significant experience in operations for a MNO, MVNO or telecoms provider Robust understanding of Ofcom regulations Are excited by building and scaling operations from scratch to serve millions of people. Enjoy 'getting things done' and achieving tangible outcomes. Thrive in ambiguity, ask incisive questions, and take a structured approach to problem-solving. Are analytical in developing scalable operational strategies.