Question: not only views trainees as customers, but also views managers and senior - level managers as customers who make decisions to send employees to training

not only views trainees as customers, but also views managers and senior-level managers as customers who make decisions to send employees to training and allocate money for training.
A business-embedded learning function
Centralized training
A corporate university
Decentralized training
not only views trainees as customers, but also views managers and

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