Note: Research additional models, definitions, perspectives and knowledge of Quality Management on your company intranet to assist with answering the questions. Relevant diagrams or sketches may be used to support answers, where necessary. Plagiarism must be avoided and will lead to loss of marks.

GENERAL INSTRUCTIONS:

The assignment should be structured as follows:

The font should be Arial $12$pt

Paragraphs must be justified

It must be typed and not longer than $10$ pages

Harvard referencing must be used to acknowledge all resources used.

SPECIFIC INSTRUCTIONS:

NOTE: You must, in your discussions show understanding by providing your own point of view on what you have read. You can refer to aspects in your own workplace that relates to what is said in literature. Only $20\%$ of the marks will be awarded for purely textbook knowledge.

ASSIGNMENT QUESTIONS

SECTION $1$:

Question $1$

Question $1\mathrm{.}1$

$(16$ marks$)$

The TPM concept is built and stands on eight pillars. What are the pillars of TPM$?$ Explain how these pillars are implemented in the environment where you work.

Question $1\mathrm{.}2$

$(5$ marks$)$

Applications of TPM in the manufacturing sector yields many benefits. Describe the benefits of TPM in the environment where you work?

Question $1\mathrm{.}3$

$(4$ marks$)$

One of the greatest challenges at any company is how to achieve sustainable improvement. What techniques can your organisation use to achieve sustainable improvement?

Question $1\mathrm{.}4$

$(25$ marks$)$

There are three types of defects that might cause injury and give rise to manufacturer or supplier liability. Identify the three types of defects and analyse how they can lead to claims.

Quality Management $2$

Page $2$ of $5$