Note that CM$/$TOC is measured by determining the level of Throughput Orientation $($TPO$)$ that an organization exhibits.

Throughput Orientation $($derived from Boyd and Gupta, $2004)$

Please rate your organization's performance in each of the following areas as compared to the industry average. $(l=$ well below industry average; $5=$ well above industry average$)$

We primarily emphasize increasing throughput to improve financial performance.

We are well aware of the constraints that impact throughput.

Our improvement efforts are focused primarily on eliminating constraints to throughput.

We are well aware that our financial performance is limited by specific constraints.

We primarily emphasize increasing throughput rather than reducing inventory to improve financial performance.

We primarily emphasize increasing throughput rather than reducing costs to improve financial performance.