Note: Use examples from the case study when answering your questions

$2\mathrm{.}1.$ Describe the original organisational structure of Techflow Solutions before the pandemic and explain why it was considered effective at that time.

$2\mathrm{.}2.$ Discuss the impact of COVID$-19$ on TechFlow's operational model and the immediate changes the company implemented in response to the pandemic.

$(5)$

$2\mathrm{.}3.$ Analyse the benefits and challenges TechFlow Solutions encountered as it transitioned to a flatter organisational structure.

$2\mathrm{.}4$ Explain how the integration of digital technologies influenced TechFlow's organisational design and its approach to job design and systems integration.

$(5)$