nstructions: Read "The Cali Clinic Case Study"

An important part of your answer is to identify the issues$/$actions in the case which may be roblematic. The following questions may help you to do this:

What actions were taken in the case?

Were these actions the most appropriate and why?

Were there any consequences of the action taken?

Was anything omitted or not considered?

Were actions$/$procedures in line with existing codes of practice, policy or theories?

Do you see any challenges?

Discuss the element of external validation of quality and how important this issue is among the international market $($Chapter $3).$

Include the role of transparency and ultimately quality metrics.

Discuss why you think the other senior partners are against this more "sophisticated management approach".

NOTE: For additional study in the use of "sophisticated media", you may examine some medical groups in Colombia, preferably Bogota and Cali.

Please upload your review of this case study in a WORD document. The review must be two pages. Refer to rubric for writing assignments in course syllabus. Case studies are exercises to help you appl the concepts from your reading. Don't skip your chapter reading!

The Cali Clinic

Javier Perez Ornalez has called a meeting of his five partners. As one of the largest gastroenterology groups in Cali, Colombia, Javier and his partners have always been viewed as leaders in the medical community. For the past $2$ years, Javier took a leave of absence and studied in the United States at a well$-$respected business school where he received an MBA with a concentration in health care management. Now, returning to Cali, he wants to move his group to a more sophisticated management approach. $"$We need to be more sophisticated in our management strategy," he says, we have always ju: gotten patients to our clinic as a function of the fact that we exist and we are good doctors. I am not su that strategy will continue to work. We need to change our approach.

Senior Marquez, one of the founding partners interrupts, "Javier," it is great that you have been to the