Objective:

Analyze a seemingly simple business process, identify inefficiencies, and propose a redesigned

process. Your task is to create two flowcharts: one representing the current $($as$-$is$)$ process and

another illustrating the improved $($to$-$be$)$ process after redesign.

Project Instructions:

Select a process for a redesign. Choose a business process that you believe needs improvement.

This could be anything from sending out customer invoices to handling customer service inquiries

to managing inventory or any other process relevant to your business or area of interest.

$1.$ Form a group

This is a group project. Form a group of $2-3$ people. If you are unable to form a group, you

may complete the project individually.

$2.$ Analyze the Existing Process:

Create a detailed flowchart of the current $($as$-$is$)$ process, including all steps involved.

Identify and list inefficiencies within the current process. Look for:

$$ Redundant steps.

$$ Bottlenecks.

$$ Paper$-$intensive tasks or manual processes.

$3.$ Design the New Process:

Propose a redesigned $($to$-$be$)$ process that addresses the inefficiencies identified. Create a

flowchart for the new process. Your new process should aim to:

$$ Reduce time and cost.

$$ Minimize errors.

$$ Improve customer satisfaction and$/$or overall efficiency.

$$ Justify the improvements by comparing the old process with the new one in terms

of time, cost, and efficiency.

$4.$ Implement and Evaluate:

Although implementation is hypothetical for this project, outline the steps you would take

to implement the new process in a real business environment. Discuss how you would

measure the success of the new process. What metrics would you track to ensure

continuous improvement?

Summary:

Overall, you are required to include a flowchart of the current $($as$-$is$)$ process, a flowchart of the

redesigned $($to$-$be$)$ process, and a written analysis comparing the two processes. Highlight the

improvements and justify the redesign by discussing how it reduces time and cost or enhances

customer service and efficiency $($ her iki chart$$ da haz$$rla l$$tfen$)$