Question: Objective: Earlier, you have made some progress as a result of the stem-and-leaf diagram. How did the team make the improvement? They saw that the

Objective: Earlier, you have made some progress as a result of the stem-and-leaf diagram. How did the team make the improvement? They saw that the diagram showed a bi-modal condition so the team identified the source of this condition; eliminated one of the sources and optimized accordingly. The two sources were found to be: 1) Some of the patients were first-time visitors and 2) Some of the patients were return visitors. The team changed the process so that first-time visitors were processed ahead of time, thus reducing their time waiting in the waiting room. This dramatically decreased the overall average wait time. But, the team learned more through the use of designed experiments. There were other improvements made through the use of other Six Sigma tools and techniques (aside from your project deliverables) and now the wait times are acceptable. Now, you want to ensure that they are staying that way and you want to practice "prevention" versus "detection." Part of your CONTROL strategy is to employ the use of an on-going capability study to ensure 'the plates are still spinning'--so-to-speak. And, the next deliverable will do that, but prior to performing a capability study, one must make sure the process is in statistical control. This is good, because the team decided to use a control chart as part of the CONTROL phase anyhow, so this will work out fine. In fact, let's do one now...just to make sure we are in statistical control. Instructions for you: Answer the questions and type those responses in the peach-colored box below. Data: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Wait time (minutes) in order of occurrence 10 Control Chart in Excel 2003 17 29 Control Chart Excel 2007 39 55 64 Help 28 6 "Don't I need special software?" 5 3 39 46 35 30 6 32 33 11 20 13 9 14 12 30 56 62 73 54 10 9 Be sure to review the week 13 virtual class for more information on SPC and measurement discrimination before you submit this assignment! you submit this assignment! How to submit an Assignment TARGET ASSIGNMENT DATE - Submit in Week 14 or earlier YOU DO NOT HAVE TO SUBMIT THE CONTROL CHART. JUST ANSWER THE QUESTIONS. Project: Healthcare Project Deliverable: XmR Chart Student last name: REPORT ALL OF THE RESULTS TO AT LEAST 2 DECIMAL PLACES! Upper control limit for the range::: 44.9494 Upper control limit for the individuals::: 64.9289 Lower control limit for the individuals::: 0.0000 Which 3 out-of-control rules were violated? 1) (Refer to the Online Textbook) 2) 3) Is the measurement system discriminate? What is causing the point to be out of control? Help Help Help Help Help Check Check Check

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