Objective: Identify steps involved in setting a strategic plan including: setting priorities, goals and objectives, and aligning mission and vision with strategic initiatives.

Instructions

Imagine that Kaiser Permanente (in any location or state) has been experiencing a shortage of dermatologists. This has caused long wait times and lack of access to dermatology, resulting in patient dissatisfaction. Kaiser Permanente is developing a strategy to address this problem.

• Write two strategic goals and two objectives for each goal that will address the shortage problem in dermatology. Use a SMART framework.

Specific Define expectations Avoid generalities and use verbs to start the sentence Measurable Quality, quantity, timeliness and cost Achievable Challening goals within reason. Do not assign too many goals even though each one is within reason Relevant Link the goal to higher level business unit goals. Ensure the employee understands the link Time-bound Date or elapsed time to complete the goal