Objective: To plan a rapid cycle improvement project using the IHI improvement model.

Instructions: You will conduct a seven-day rapid cycle improvement project for the following problem: Food in your refrigerator is often not eaten by the "best before" date and has to be thrown out. You start the project by answering three improvement questions:

1. What am I trying to accomplish? (15 lines)

2. How will I know the change is an improvement? (15 lines)

3. What change can I make that will result in improvement? You may choose to record your responses on the Improvement (15 lines)

Questions Worksheet that follows or on one similar to it

Improvement Questions Worksheet What Am I Trying to Accomplish? Write a short (one or two sentence}. general statement describing what you want to accomplish. How Do I Know the Change Is an Improvement? Identify one numerical target for this improvement cycle, including expected time frame for achieving the target. What Change Can I Make That Will Result in Improvement? Describe one small process change you can implement and measure in seven days