Objectives

Measures

Decrease time from

delivery request to fulfillment.

Increase gross margin in all segments.

Increase customer satisfaction.

Increase return on assets $($ROA$).$

Decrease carbon footprint from vehicles.

Increase breadth of access to jobs.

Increase employee morale.

Increase effectiveness of package$-$tracking technology.

Carbon Footprint from Vehicles

Customer Satisfaction

Effectiveness of Package$-$Tracking Technology

Employee Engagement

Employee Engagement and Employee Turnover Rate

Employee Turnover Rate

Gross Margin by Segment

Number of New Jobs in Consumer Products Industry

Number of New Jobs in Consumer Products Industry and Number of New Jobs in Food Service I Number of New Jobs in Food Service Industry

Return on Assets $($ROA$)$

Time from Delivery to Fulfillment