obr assignment

Assignment #1 - OBR250 SCC Congratulationst You have just received a promotion, you are now the Director of the Digital Customer Experience team, for a larpe international leacning platform called Learninglonlife.ca. Your leadersthip team is concerned because they have just received the results of an engagmenet survery for your new department. You were previonsly a Manapet of Customet Service and your Vp thinks you would be a great fit in this department and that you can help to turn things around. You are tasked with finding a way to imptove overall motivation/engagement scores using the tools that you hewe leatned in the course so far. Your asvignment is to create a compelling presentation to your leaders which describes the initiatives you will champion to improwe engagement scores by the end of the year and how you would implement them. Your stalf includes 100employees,Whoworkinsoftwaredevelonment,creativevierexperiencedesign,andproductmanagement,Considerwhat insights wou worild like your leaders to come away with after reviewing your presentation and the viability of the initistives you have proposed. Your presentation should be no more than 6 alides. Here are the tepics you thould cover: 1. Why organizational behaviour is important and how concents can be applied to your new department (Chapter 1) 2. Imight into how you would promote a diverse and inclusive work culture. (Chapters 2 and 3 ) 3. How you would design a motivating work envitonigent (Chapters 4,5,6 ) Please be wate to include all three sections above and integrate leamings from the textbook, class slides, online learning modules. This arsignment is worth is\% and should be pated on Blackbosid ty Oxtober 14 th, 11 :59PM ESI. A deduction of 2 points will be apolied for each day posted after the due date