Question: Observable artifacts, values, and basic assumptions. For example, what are the dress and cubicle codes for Zappos? What drives interpersonal relationships between management and employees

Observable artifacts, values, and basic assumptions. For example, what are the dress and cubicle codes for Zappos? What drives interpersonal relationships between management and employees and between employees and customers? Considering that Zappos is an online retailer/call center, what role does technology play in Zappos's culture? What ceremonies, rituals, and awards are important to the Zappos family? What are Zappos's espoused and enacted values?

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