Question: Often a manager is required to think about many different points of view, possible decisions, possible outcomes, goals, resources, etc. This is no easy task

Often a manager is required to think about many different points of view, possible decisions, possible outcomes, goals, resources, etc. This is no easy task when there are no concrete answers. Managers must "Synthesize" and pull together his/her experience, knowledge, gut feel, politics, and propensity to risk to arrive at the best action. Please address the following concepts/topics in your response (about 500 words):

  • Topic 1: What are the management concepts required of a Quality Manager within an HPO framework? (Hint: 12 Characteristics of a Quality HPO Manager)

  • Topic 2: What stands out as some of the more important characteristics and why?

  • Topic 3: Compare and contrast the role of a manager of an HPO and non-HPO?

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