Often the best course of action for the client is not to file a lawsuit, but to
Question:
Often the best course of action for the client is not to file a lawsuit, but to communicate the goals of the client to his or her opponent in an attempt to settle the conflict. This initial step is accomplished through a demand letter. Factual Background: Your client, Mrs. Tatum, purchased a new microwave oven from Inki Appliances Company for $326.89. No written or oral warranty was given when the sale was made. The microwave stopped working one week after Mrs. Tatum took it home. She returned the microwave three days after it quit working. The owner of Inki Appliances refused to repair or replace the microwave or give Mrs. Tatum her money back. Mr. Terry Spear is the president and owner of Inki Appliances Company, and the address is 1001 Maple Drive, Friendly, WA 00065." Instructions: 1. prepare a demand letter to be sent to Inki Appliances on behalf of Mrs. Tatum explaining how you (as Mrs. Tatum's legal representative) are demanding she is compensated for the defective microwave. 3. Explain your position using the facts from the case and your own notions of fairness. 5. Let the owner of the Inki Appliance Company know your client would prefer to resolve the matter without the need for litigation. 6. Request the owner or his legal representative to communicate their decision on your demand within 10 days. 7. The letter is to be signed by your supervising attorney, Alice Black. Be creative in developing your own letterhead.