Question: On handout # 2 , there are several methods for overcoming resistance to change. Which one should be used first by a change agent? a
On handout # there are several methods for overcoming resistance to change. Which one should be used first by a change agent?
a Education & Communication
b Participation & Involvement
c Facilitation & Support
d Eradication & Repatriation
e None of the above
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