On May 20^th 2019, Eric walked into Mauves Electronics on the Upper East Side in Manhattan. Eric was looking to buy a reasonably priced but high-quality robotic vacuum, preferably in white to match his furniture. Mauve, the owner of Mauves Electronics, said: I am obsessed with robotic cleaners. Heres the perfect model for you! Mauve handed Eric a box of ByeRobot, a robotic vacuum cleaner, and told him, This is the best robotic vacuum cleaner on the market. It uses the latest 2019 GPS technology to map your house and get to every corner.

The box cover featured a white robotic vacuum. Eric bought the vacuum. After Eric left the store, Mauve emailed Otis, her business partner: We finally got rid of the last ByeRobot. Dont order any more. They are not selling well and use outdated 2017 GPS technology. At home, when Eric opened the box, he found that the vacuum was black. Upon closer inspection, he saw that the words BLACK ByeRobot were printed on the side of the box. Eric was extremely disappointed with his purchase since he found that the quality was poor and that the GPS technology was outdated. Eric believes that Mauve deceived him as to the color of the ByeRobot, its quality, and its GPS technology. Eric demands a refund, which Mauve refuses. Eric sues Mauve. Judgment for whom?