Question: Once you know the problematic process which is the wrong step? B Finalize the chart and move on to solving the problem Review and validate

Once you know the problematic process which is the wrong step? B Finalize the chart and move on to solving the problem Review and validate the chart with someone who knows the process Draft the process flow (using post-its or whiteboard will help) Identify the high-level steps of the process and their sequence

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