Question: One approach some marketers are using to reduce service q , is to replace people with machines in some situations, like ordering kiosks in a

One approach some marketers are using to reduce service q, is to replace people with machines in some situations, like ordering kiosks in a restaurant.
inseparability
spendability
perishability
heterogeneity
intangibility
One approach some marketers are using to reduce service q, is

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